Retail Assistant

Javier Retail Store; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local retail shop in Iloilo City seeks a Retail Assistant to provide exceptional customer service and support daily operations. Responsibilities include assisting customers, handling transactions, maintaining store presentation, and restocking merchandise. Strong communication and teamwork skills are necessary, along with a positive attitude. Previous experience in retail is a plus but not mandatory.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to handle fast-paced retail situations effectively.
• Basic math skills important for cash management.

Responsibilities

• Greet and assist customers with inquiries and purchases.
• Operate cash registers and process payments.
• Maintain an organized and visually appealing store.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced retail environment

Basic math skills for handling cash and transactions

Attention to detail

Team player with a positive attitude

Job description

Overview

A Retail Assistant plays a key role in delivering excellent customer service, maintaining store presentation, and supporting daily retail operations.

The role involves assisting customers, handling sales transactions, restocking merchandise, and ensuring a positive shopping experience.

Responsibilities

• Greet and assist customers with inquiries, purchases, and product recommendations.
• Provide exceptional service by addressing customer needs and resolving complaints professionally.
• Maintain a friendly and approachable demeanor at all times.
• Sales & Transactions: Operate cash registers, process payments, and handle returns and exchanges.
• Promote special offers, loyalty programs, and new products to increase sales.
• Assist with online orders, pickups, and refunds when applicable.
• Store Maintenance & Merchandising: Ensure shelves and displays are well-stocked, organized, and visually appealing.
• Assist in setting up promotional displays and signage.
• Perform regular inventory checks and report discrepancies.
• Stock Handling & Management: Receive and unpack deliveries, ensuring stock is properly stored.
• Restock shelves and replenish low-stock items as needed.
• Maintain an organized stockroom for easy access and inventory control.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Basic math skills for handling cash and transactions.
• Attention to detail and ability to follow instructions.
• Team player with a positive attitude.
• Previous retail experience is a plus but not required.