Retail Assistant

Ging Ging Retail Store; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail establishment in Iloilo City is seeking a Retail Assistant to provide excellent customer service and support store operations. Responsibilities include greeting customers, managing stock levels, and ensuring a tidy store environment. Strong communication and interpersonal skills are required, along with a customer-focused attitude. Previous retail experience is a plus. Join our team to help create a welcoming shopping experience.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment is required.
• Basic math skills for handling transactions are necessary.
• Customer-focused with problem-solving abilities is a must.
• Previous retail or customer service experience is preferred.

Responsibilities

• Greet customers and assist with inquiries.
• Handle customer complaints professionally.
• Monitor and restock shelves as needed.
• Keep the store clean and organized.
• Work with team members for smooth operations.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Basic math skills

Customer-focused problem-solving abilities

Team player with a positive attitude

Education

High school diploma or equivalent

Job description

A Retail Assistant is responsible for providing customer service, assisting with the store's operations, and ensuring the store is well-stocked and organized. Below is a general description of the role:

Key Responsibilities

• Customer Service
  • Greet customers as they enter the store and assist with their inquiries.
  • Provide product recommendations and advice based on customer needs.
  • Handle customer complaints and resolve issues promptly and professionally.
• Sales Support
  • Assist customers in selecting products and completing transactions at the checkout.
  • Upsell or cross-sell products to increase sales.
  • Ensure promotional materials and signage are clearly displayed.
• Stock Management
  • Monitor and restock shelves, ensuring products are always available for customers.
  • Assist with inventory checks and report low stock or damaged items.
  • Help with receiving and organizing new shipments of goods.
• Store Maintenance
  • Keep the store clean and tidy, ensuring product displays are well-organized and appealing.
  • Maintain a safe and clean environment for both customers and staff.
  • Help with visual merchandising to attract customers.
• Team Collaboration
  • Work with team members to ensure store operations run smoothly.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Customer-focused and problem-solving abilities.
• Team player with a positive attitude.
• High school diploma or equivalent.
• Previous retail or customer service experience (preferred but not required).