Retail Assistant

REEM Agri Trading; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail company in Iloilo City is seeking a Retail Assistant to provide excellent customer service and assist with sales. The role involves managing inventory, helping customers with their needs, and ensuring the store is organized and presentable. Ideal candidates will have strong communication skills and a high school diploma. Flexible work hours may include evenings and weekends.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Previous retail or customer service experience is beneficial.

Responsibilities

• Greet customers and provide product recommendations.
• Assist customers in selecting and purchasing products.
• Manage inventory and organize products on shelves.
• Ensure the store is clean, organized, and visually appealing.
• Operate cash registers and handle transactions.

Skills

Customer service

Communication skills

Basic math skills

Organizational skills

Ability to multitask

Education

High school diploma or equivalent

Job description

Overview

A Retail Assistant is responsible for providing excellent customer service in a retail environment, ensuring that customers have a positive shopping experience. They assist with sales, help maintain store displays, manage inventory, and ensure the store is clean and organized. Retail Assistants play a key role in driving sales by promoting products and assisting customers with their needs.

Key Responsibilities

• Customer Service: Greet customers, answer their queries, and provide product recommendations to meet their needs.
• Sales Support: Assist customers in selecting and purchasing products, process transactions, and handle payments.
• Inventory Management: Assist in stocking shelves, organizing products, and conducting inventory checks.
• Product Knowledge: Maintain up-to-date knowledge of products, services, and promotions to offer accurate information to customers.
• Store Presentation: Ensure the store is clean, organized, and visually appealing, including arranging displays and promotional materials.
• Cash Handling: Operate cash registers, handle money, and process returns or exchanges.
• Team Collaboration: Work closely with other retail staff and management to achieve sales targets and improve customer satisfaction.
• Safety and Security: Adhere to store policies and procedures to maintain a safe environment for both customers and staff.

Skills and Abilities

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic math skills for processing transactions and managing inventory.
• Strong attention to detail and organizational skills.
• Ability to work as part of a team and independently when required.

Work Environment

Retail Assistants typically work in stores, which may include shops, supermarkets, or department stores.

The role may involve standing for extended periods, lifting or moving products, and working flexible hours, including evenings and weekends.

Education and Experience

High school diploma or equivalent (preferred).

Previous retail or customer service experience is beneficial but not always required.