A local retail business in Iloilo City is seeking a Retail Assistant to support daily store operations and enhance customer shopping experiences. The Retail Assistant will greet customers, help find products, and provide excellent service while managing transactions and stock levels. Strong communication skills and teamwork are essential. Flexibility to work during peak hours and previous experience in retail or customer service are preferred but not required.
Qualifications
Strong communication and interpersonal skills.
Ability to work well in a team environment.
Flexibility to work during peak hours, weekends, and holidays.
Responsibilities
Greet and assist customers in finding products.
Provide excellent customer service to enhance the shopping experience.
Process transactions at the cash register accurately.
Skills
Strong communication and interpersonal skills
Ability to work well in a team environment
Basic math skills for cash handling
Job description
Job Description
A Retail Assistant is responsible for supporting the daily operations of a retail store, ensuring a smooth and efficient shopping experience for customers.
Key Responsibilities
Customer Service: Greet and assist customers in finding products.
Provide excellent customer service to enhance the shopping experience.
Help with merchandising and restocking shelves.
Assist with setting up displays and ensuring the store looks appealing.
Encourage and drive sales through product recommendations.
Process transactions at the cash register accurately and efficiently.
Handle cash, credit card payments, and returns.
Stock Management: Receive and organize new stock deliveries.
Maintain proper stock levels and ensure products are neatly displayed.
Assist with inventory counts and stock audits.
Store Maintenance: Ensure the store is clean, organized, and safe for customers.
Perform basic housekeeping duties, such as tidying up fitting rooms and aisles.
Work closely with other retail assistants and management to achieve sales targets.
Participate in team meetings and contribute ideas to improve customer experience and sales.
Qualifications and Skills
Strong communication and interpersonal skills.
Ability to work well in a team environment.
Basic math skills for cash handling and processing transactions.
Flexibility to work during peak hours, weekends, and holidays.
Previous retail or customer service experience is often preferred but not required.