Retail Assistant

Cabaling Retail Shop; Iloilo City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A retail store in Iloilo City is seeking a Retail Assistant responsible for providing excellent customer service, assisting with sales, and maintaining store presentation. Candidates should have strong communication skills and the ability to work in a fast-paced environment. Flexibility in working hours is required, including evenings and weekends. This position offers an opportunity for growth in a vibrant retail environment.

Qualifications

• Previous retail or customer service experience is a plus but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Attention to detail and ability to follow instructions.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Operate the cash register and process payments accurately.
• Restock shelves and maintain a clean, organized store layout.
• Support promotional activities and sales events.
• Follow health and safety regulations within the store.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Basic math skills

Attention to detail

Job description

Overview

A Retail Assistant is responsible for providing excellent customer service, assisting with sales, maintaining store presentation, and ensuring smooth daily operations. The role involves engaging with customers, handling transactions, stocking shelves, and keeping the store organized.

Key Responsibilities

• Customer Service
  • Greet and assist customers in a friendly and professional manner.
  • Offer product recommendations and answer customer inquiries.
  • Handle customer complaints or escalate them to the manager if necessary.
• Sales & Transactions
  • Operate the cash register and process payments accurately.
  • Assist customers with returns, exchanges, and refunds following store policies.
  • Promote store loyalty programs, special offers, and discounts.
• Store Maintenance & Stocking
  • Restock shelves and maintain a clean, organized, and well-presented store layout.
  • Assist with inventory checks and stock management.
  • Ensure merchandise is properly labeled and priced.
• Other Duties
  • Support promotional activities and sales events.
  • Follow health and safety regulations within the store.
  • Work as part of a team to achieve sales goals and maintain store standards.

Qualifications

• Previous retail or customer service experience is a plus but not required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Attention to detail and ability to follow instructions.

Working Hours & Conditions

• Flexible work hours, including evenings, weekends, and holidays.
• Standing for long periods and occasional lifting of stock items.