Retail Assistant

Leonking Farmers Cooperative; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local retail organization in Iloilo City is hiring a Retail Assistant to enhance customer experiences and support daily operations. Responsibilities include customer engagement, sales support, and inventory management. Ideal candidates should have strong communication skills and a high school diploma. Retail experience is advantageous but not mandatory. This role offers the opportunity to work in a dynamic retail environment.

Qualifications

• Strong communication skills to assist diverse customers.
• Experience in retail, sales, or customer service is a plus.
• Basic computer skills for inventory management.

Responsibilities

• Greet and welcome customers to enhance their shopping experience.
• Promote and upsell products to reach sales targets.
• Monitor and manage inventory levels effectively.
• Operate cash registers accurately during transactions.
• Ensure store cleanliness and safety compliance.

Skills

Strong communication and interpersonal abilities

Persuasive and confident in upselling

Attention to detail

Ability to engage positively with diverse customers

Basic understanding of retail principles

Education

High school diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

A Retail Assistant plays a key role in ensuring an excellent customer experience and smooth daily operations in a retail environment. They assist customers, manage inventory, maintain store organization, and support the sales team.

Key Responsibilities

Customer Service

• Greet and welcome customers.
• Assist with product selection, providing product knowledge and recommendations.
• Handle customer inquiries and resolve complaints professionally.

Sales Support

• Promote and upsell products to meet sales targets.
• Operate cash registers and process transactions accurately.
• Assist in setting up promotional displays and campaigns.

Inventory Management

• Monitor stock levels and report shortages.
• Receive and unpack deliveries, ensuring products are in good condition.
• Assist with stock replenishment and organization.

Store Maintenance

• Ensure the store is clean, tidy, and visually appealing.
• Follow health and safety guidelines.

Teamwork

• Collaborate with colleagues to achieve store goals.
• Attend team meetings and training sessions.

Qualifications

• High school diploma or equivalent (preferred).

Experience

• Prior experience in retail, sales, or customer service (advantageous but not mandatory).

Skills and Competencies

Customer Service Skills

• Strong communication and interpersonal abilities.
• Ability to engage positively with diverse customers.

Sales Skills

• Persuasive and confident in upselling and promoting products.
• Basic understanding of retail principles and sales techniques.

Technical Skills

• Familiarity with Point of Sale (POS) systems and cash handling.
• Basic computer literacy for stock management and reporting.

Organizational Skills

• Attention to detail for maintaining inventory accuracy.
• Ability to multitask and prioritize in a busy environment.

Physical Requirements

• Ability to stand for long periods.
• Capability to lift and move stock (light to moderate weight).