Retail Assistant

Anniee Apparell; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail company in Iloilo City is seeking a motivated Retail Assistant to provide exceptional customer service and support daily operations. The successful candidate will maintain store presentation, assist customers with their selections, and achieve sales targets through promotions. A high school diploma is required, and prior experience in retail is a plus. Join a friendly team environment and contribute to a vibrant shopping experience.

Qualifications

• Must possess effective customer service skills.
• Strong verbal communication is necessary.
• Basic understanding of sales principles is recommended.

Responsibilities

• Greet and assist customers to ensure a positive experience.
• Achieve sales targets through promotions and upselling.
• Maintain a clean and organized store environment.

Skills

Customer Service Skills

Communication Skills

Sales and Product Knowledge

Numeracy Skills

Teamwork and Collaboration

Organizational Skills

Education

High school diploma or equivalent

Job description

We are seeking a motivated and customer-focused Retail Assistant to join our team. The successful candidate will play a key role in providing exceptional service to customers, maintaining a well-presented store, and supporting daily retail operations.

Key Responsibilities

• Customer Service: Greet and assist customers with product selection, queries, and purchases to ensure a positive shopping experience.
• Sales Support: Achieve sales targets by promoting products, cross-selling, and upselling when appropriate.
• Store Maintenance: Ensure the store is clean, organized, and fully stocked. Arrange displays and shelves to enhance visual appeal.
• Cash Handling: Process transactions accurately using the POS system, handle returns, and manage cash or card payments securely.
• Stock Management: Assist in receiving, unpacking, and organizing inventory. Monitor stock levels and report shortages to management.
• Teamwork: Collaborate with team members to meet store goals and maintain a positive work environment.
• Compliance: Adhere to company policies, including health and safety regulations, loss prevention, and customer confidentiality.

Education and Experience

• Minimum Education: High school diploma or equivalent (e.g., GED).

Experience

• Previous experience in retail, sales, or customer service is advantageous but not always required.
• On-the-job training is often provided for entry-level roles.

Skills and Competencies

• Customer Service Skills: Ability to interact with customers in a friendly, helpful, and professional manner.
• Communication Skills: Strong verbal communication to explain products, resolve issues, and handle inquiries.
• Sales and Product Knowledge: Basic understanding of sales principles. Ability to learn and explain product features, benefits, and promotions.
• Numeracy Skills: Ability to handle cash, process transactions, and manage sales accurately.
• Teamwork and Collaboration: Willingness to work with colleagues to meet store goals and maintain a positive work environment.
• Organizational Skills: Ability to multitask, prioritize duties, and maintain an organized store environment.