Restaurant Supervisor

Amity Management Consultancy Services; Caloocan; On-site; PHP 201,000 - 312,000; Full time

Job summary

An established restaurant management firm in Metro Manila seeks a Restaurant Supervisor to oversee daily operations and maintain service quality. The ideal candidate will have a Bachelor's degree in HRM or a related field, with experience in restaurant management. Responsibilities include training staff, handling customer inquiries, and ensuring food safety regulations are met. Strong interpersonal skills and attention to detail are essential to thrive in this fast-paced environment.

Qualifications

• Bachelor’s degree in HRM or any related field required.
• POLITE, HONEST, and TRUSTWORTHY personality is essential.
• At least 6 months of experience is preferred.
• Ability to work in a fast-paced environment is crucial.
• Strong attention to detail and accuracy is necessary.
• Excellent interpersonal and communication skills are needed.
• Experience in handling customer inquiries and complaints is important.
• Understanding of food safety regulations and procedures is a must.
• Familiarity with point-of-sale (POS) systems and other restaurant management software

Responsibilities

• Supervise daily operations of the restaurant and ensure quality service.
• Train and manage restaurant staff to foster team efficiency.
• Handle customer inquiries, concerns, and complaints professionally.
• Coordinate with kitchen staff for food quality and timely deliveries.
• Monitor inventory levels and assist in ordering supplies.

Skills

Supervision

Staff training and management

Customer service

Attention to detail

Interpersonal communication

Education

Bachelor’s degree in HRM or related field

Tools

Point-of-sale (POS) systems

Restaurant management software

Job description

Responsibilities

• Supervise daily operations of the restaurant, ensuring consistent service quality and adherence to health and safety regulations.
• Train, mentor, and manage restaurant staff, fostering a positive and efficient team atmosphere.
• Handle customer inquiries, concerns, and complaints professionally to ensure satisfaction and repeat business.
• Coordinate with kitchen staff to maintain food quality and timely delivery of orders.
• Monitor inventory levels and assist in ordering supplies to ensure consistency and maintain budgetary goals.

Qualifications

• Bachelor’s degree in HRM or any related field.
• POLITE, HONEST, and TRUSTWORTHY
• Preferably at least 6 months of experience.
• Able to work in a fast-paced environment
• Strong attention to detail and accuracy
• Strong interpersonal and communication skills to interact with Staffs and Customers
• Proven ability to handle customer inquiries, resolve complaints, and ensure a positive dining experience.
• Understanding of food safety regulations and procedures.
• Familiarity with point-of-sale (POS) systems and other restaurant management software

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