Restaurant Supervisor

Restaurant Concepts Group, Inc.; Quezon City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading restaurant chain is seeking a Supervisor to oversee all front and back of the house operations in Quezon City. The ideal candidate will ensure customer satisfaction through excellent service, maintain food quality control, and train staff effectively. Strong leadership, communication skills, and experience are essential for success in this role.

Qualifications

• At least 2 years experience as a supervisor.
• Ability to use restaurant management software.
• Willing to be assigned in NORTH VERTIS, QUEZON CITY.

Responsibilities

• Oversee all front and back of the house restaurant operations.
• Ensure customer satisfaction through promoting excellent service.
• Maintain quality control for all food served.
• Train new employees and provide ongoing training for all staff.

Skills

Strong working knowledge of food and beverage service

Excellent communication skills both verbal and written

Strong leadership skills

Decisive and critical thinker

Education

Graduate of Hotel and Restaurant Management or any related/equivalent

Tools

Restaurant management software

Job description

Responsibilities

• Oversee all front and back of the house restaurant operations
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintain quality control for all food served
• Analyze staff evaluations and feedback to improve the customer’s experience
• Oversee health code compliance and sanitation standards
• Ensures preventive maintenance program for all store equipment are conducted.
• Generates the target revenues and maintain agreed cost levels.
• Seek ways to cut waste and decrease operational costs
• Prepares manpower schedule.
• Train new employees and provide ongoing training for all staff
• Attend quarterly P&L meetings
• Prepares and submits required store reports.
• Approves and forwards requests for replenishment of raw materials, products, and store supplies.

Qualifications

• Graduate of Hotel and Restaurant Management any related/ equivalent
• Strong working knowledge of food and beverage service
• At least 2 years experience as a supervisor
• Ability to use restaurant management software
• Excellent communication skills both verbal and written.
• Very confident in dealing with people.
• Strong leadership skills
• Decisive and critical thinker
• Willing to be assigned in NORTH VERTIS, QUEZON CITY