Restaurant Supervisor

Amity Management Consultancy Services; Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

A restaurant management consultancy firm is seeking a restaurant supervisor in Metro Manila. The ideal candidate will oversee daily operations, train staff, and ensure customer satisfaction. Must possess a Bachelor’s degree in HRM or a related field, with strong interpersonal and communication skills. Familiarity with food safety regulations and POS systems is essential. This role requires someone who can thrive in a fast-paced environment, ensuring service quality and compliance with health standards.

Qualifications

• Preferably at least 6 months of experience.
• Able to work in a fast-paced environment.
• Understanding of food safety regulations and procedures.

Responsibilities

• Supervise daily operations of the restaurant, ensuring consistent service quality.
• Train, mentor, and manage restaurant staff.
• Handle customer inquiries and complaints professionally.
• Coordinate with kitchen staff to maintain food quality.
• Monitor inventory levels and assist in ordering supplies.

Skills

POLITE

HONEST

TRUSTWORTHY

Strong interpersonal skills

Communication skills

Attention to detail

Education

Bachelor’s degree in HRM or related field

Tools

Point-of-sale (POS) systems

Restaurant management software

Job description

Responsibilities

• Supervise daily operations of the restaurant, ensuring consistent service quality and adherence to health and safety regulations.
• Train, mentor, and manage restaurant staff, fostering a positive and efficient team atmosphere.
• Handle customer inquiries, concerns, and complaints professionally to ensure satisfaction and repeat business.
• Coordinate with kitchen staff to maintain food quality and timely delivery of orders.
• Monitor inventory levels and assist in ordering supplies to ensure consistency and maintain budgetary goals.

Qualifications

• Bachelor’s degree in HRM or any related field.
• POLITE, HONEST, and TRUSTWORTHY
• Preferably at least 6 months of experience.
• Able to work in a fast-paced environment
• Strong attention to detail and accuracy
• Strong interpersonal and communication skills to interact with Staffs and Customers
• Proven ability to handle customer inquiries, resolve complaints, and ensure a positive dining experience.
• Understanding of food safety regulations and procedures.
• Familiarity with point-of-sale (POS) systems and other restaurant management software

BRANCH: SAMGYUPSAL - SM MANILA