Remote US Home Care Scheduler & Caregiver Coordinator

SmartScale360 Careers; Philippines; Remote; PHP 406,000 - 487,000; Full time

Benefits offered by this job

10 days PTO

Annual Appraisal

Career Growth Opportunities

Healthcare Benefits

Job summary

SmartScale360 Careers is hiring a US Healthcare Scheduling Coordinator to support our home care clients across the United States. This remote role follows US business hours and requires coordinating caregiver shifts, attendance, and patient coverage.

We value healthcare scheduling experience, strong organization, and familiarity with scheduling platforms. A reliable home office setup and effective communication with clients are essential.

Qualifications

• 1+ year in Healthcare Scheduling, Patient Coordination, Workforce Management or Home Care Scheduling.
• Experience supporting US Healthcare or Home Care staffing is preferred.
• Strong organizational and multitasking abilities.
• Experience using scheduling or workforce management software.

Responsibilities

• Schedule and coordinate caregiver shifts for US home care clients.
• Monitor attendance, call-offs, and schedule adherence.
• Fill open shifts and ensure continuous patient coverage.
• Coordinate shift changes and caregiver replacements.
• Communicate with caregivers, patients, clients, and internal teams.
• Maintain accurate records within scheduling platforms.
• Generate scheduling, staffing, and attendance reports.
• Support daily workforce management and scheduling operations.

Skills

Healthcare Scheduling

Patient Coordination

Workforce Management

Dispatching

Staffing Coordination

US Client Communication

Tools

WellSky

AxisCare

ClearCare

CareSmartz360

NICE

Verint

Job description

SmartScale360 Careers is hiring a US Healthcare Scheduling Coordinator to support our home care clients across the United States. This remote role follows US business hours and requires coordinating caregiver shifts, attendance, and patient coverage.

We value healthcare scheduling experience, strong organization, and familiarity with scheduling platforms. A reliable home office setup and effective communication with clients are essential.