Remote Project Coordinator II: Scheduling & Reports

Astreya; Philippines; Hybrid; PHP 180,000 - 300,000; Full time

Job summary

Astreya is seeking a Project Coordinator I to plan and coordinate project activities from initiation to delivery across logistics, network, server and software implementations. You will gather requirements, track progress and communicate status to stakeholders, while supporting schedules, budgets and blockers.

You will work with regional teams, participate in stakeholder meetings, and help develop processes and metrics to drive project success in a hybrid office/remote setup in the Philippines.

Qualifications

• Associate's degree or equivalent; 0–2 years related experience.
• Flexibility to work both office and remote; occasional different hours.
• Familiarity with Google Workspace tools.
• Excellent communication skills, verbal and written.
• Proactive and dependable.
• Excellent customer service.
• Ability to multitask and prioritize workload.
• Ability to work in a team and independently.
• Good judgment, problem-solving and decision-making skills.
• Maintain confidentiality and professional decorum.
• Preferred: Ticketing or project management systems experience.
• Experience in a technology-driven environment.

Responsibilities

• Gather and maintain project requirement lists.
• Provide weekly project updates including action item updates.
• Schedule and coordinate project reviews and follow up on assigned actions.
• Effectively and accurately communicate status to the team.
• Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.
• Assist with identifying project issues, resolving blockers, and escalating to the manager.
• Take part in organizing, attending and participating in stakeholder meetings.
• Document and follow up on important actions and decisions from meetings.
• Collaborates with regional teams responsible for project resources and ticket resolution.
• Assist with daily monitoring of the ticketing system, reassigning and creating tickets where required.
• Produce regular reports as required.
• Assist with identifying trends or recurring problems and escalate to management for resolution.
• Assist with locating and defining new process improvement opportunities.
• Help to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
• Work closely with SDMs/Project Managers to understand and maintain focus on analytical needs, including assisting with identifying critical metrics, SLAs, and KPIs, and delivering actionable insights to relevant decision-makers.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Skills

Excellent communication

Proactive

Customer service

Multitasking

Teamwork

Problem solving

Confidentiality

Education

Associate degree or equivalent

Tools

Google Workspace

Job description

Astreya is seeking a Project Coordinator I to plan and coordinate project activities from initiation to delivery across logistics, network, server and software implementations. You will gather requirements, track progress and communicate status to stakeholders, while supporting schedules, budgets and blockers.

You will work with regional teams, participate in stakeholder meetings, and help develop processes and metrics to drive project success in a hybrid office/remote setup in the Philippines.