Project Coordinator I

Astreya Partners Inc. Under the name Astreya PHP, Philippine Branch; Taguig; Hybrid; PHP 320,000 - 420,000; Full time

Job summary

Astreya is seeking a Project Coordinator I in Taguig to plan and coordinate internal projects from initiation to delivery, including network, server, or software deployments and PC deployments.

The role requires an Associate’s degree or equivalent and offers hybrid work with regional teams. You will maintain schedules, track expenses, prepare reports, and support process improvements while collaborating with SDMs/PMs to deliver measurable results.

Qualifications

• Associate’s degree or equivalent from two-year college or technical school.
• Office and remote work flexibility with willingness to adjust hours for regional colleagues.
• Proficient in Microsoft Excel and Google Suite.
• Strong verbal and written communication.
• Customer service orientation and dependability.
• Ability to multitask and prioritize workload.
• Ability to maintain confidentiality and professional decorum.

Responsibilities

• Gather and maintain project requirement lists.
• Provide weekly project updates and action items.
• Schedule and coordinate project reviews and follow up on actions.
• Communicate status effectively to the project team.
• Assist with monitoring project plans, schedules, and expenditures.
• Identify issues and escalate to the client manager.
• Participate in stakeholder meetings and document decisions.
• Collaborate with regional teams for resources and ticket resolution.
• Monitor the ticketing system and reassign tickets as needed.
• Produce regular reports and identify trends for process improvements.
• Support SDMs/PMs with metrics and KPIs.

Skills

Microsoft Excel

Google Suite

Excellent communication

Proactive attitude

Customer service

Teamwork

Multitasking

Decision making

Education

Associate's degree or equivalent

Tools

Ticketing system

Project management software

Job description

What this Job Entails

The Project Coordinator I will plan and coordinate aspects of internal projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. Projects may vary in number, size and complexity. Scope: Follows established procedures on routine work Requires detailed instructions

Your Roles and Responsibilities

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the project team.
• Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Helps to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.

Other duties as required.

Required Qualifications/Skills

• Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
• Familiarity with Microsoft Excel and Google Suite
• Excellent Communication skills, both verbal and written
• Proactive attitude and dependable
• Excellent customer service skills
• Ability to work both within a team and independently
• Ability to multitask and prioritize workload
• Ability to use good judgment, as well as problem-solving and decision making skills
• Ability to maintain confidentiality and professional decorum

Preferred Qualifications

• Understanding or previous experience with ticketing systems and/or project management system
• Understanding of or previous experience in a technology driven environment

Physical Demand & Work Environment

Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!