Project Coordinator II

Astreya Partners Inc. Under the name Astreya PHP, Philippine Branch; Philippines; Hybrid; PHP 279,000 - 469,000; Full time

Job summary

Astreya Partners Inc. Under the name Astreya PHP, Philippine Branch seeks a Project Coordinator I to plan and coordinate projects from initiation to delivery, including logistics, network/server/software implementations, and PC deployment.

The role supports regional teams, tracks actions, maintains project plans, schedules, and expenditures, and communicates status clearly while assisting with issue resolution and stakeholder meetings.

Qualifications

• Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues
• Familiarity with Google Workspace tools
• Excellent Communication skills, both verbal and written
• Proactive attitude and dependable
• Excellent customer service skills
• Ability to work both within a team and independently
• Ability to multitask and prioritize workload
• Ability to use good judgment, as well as problem-solving and decision making skills
• Ability to maintain confidentiality and professional decorum

Responsibilities

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the team.
• Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, resolving blockers, and/or escalating the issue to the manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning and creating tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Helps to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics, SLAs, and KPIs, and delivering actionable insights to relevant decision-makers.
• Other duties as required.

Skills

Google Workspace

Excellent communication

Proactive attitude

Customer service

Teamwork

Multitask / Prioritize

Problem solving

Confidentiality

Education

Associate degree or equivalent

Tools

Ticketing systems

Project management systems

Job description

What this Job Entails:

The Project Coordinator I will plan and coordinate aspects of projects from initiation to delivery. Projects often involve logistics planning, network, server, and/or software implementation/upgrades, PC deployment and the like. Projects may vary in number, size and complexity. Scope: Follows established procedures on routine work Requires detailed instructions and tracking

Your Roles and Responsibilities:

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the team.
• Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, resolving blockers, and/or escalating the issue to the manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning and creating tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Helps to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics, SLAs, and KPIs, and delivering actionable insights to relevant decision-makers.
• Other duties as required.

This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience

Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.

Familiarity with Google Workspace tools

Excellent Communication skills, both verbal and written

Proactive attitude and dependable

Excellent customer service skills

Ability to work both within a team and independently

Ability to multitask and prioritize workload

Ability to use good judgment, as well as problem-solving and decision making skills

Ability to maintain confidentiality and professional decorum

Preferred Qualifications:

Understanding or previous experience with ticketing systems and/or project management system

Understanding of or previous experience in a technology driven environment

Physical Demand & Work Environment:

Must have the ability to perform office-related tasks which may include prolonged sitting or standing

Must have the ability to move from place to place within an office environment

Must be able to use a computer

Must have the ability to communicate effectively

Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

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Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms.

Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth.

At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!