Project Coordinator I

Astreya; Manila; Hybrid; PHP 240,000 - 420,000; Full time

Job summary

Astreya in Manila, Philippines is seeking a Project Coordinator I to plan and coordinate internal projects from initiation to delivery, including IT/network/software deployments. You will work with regional teams, maintain schedules, track KPIs, and provide status updates.

The role combines office and remote work, requires strong communication and organizational skills, and offers opportunities to grow within a global IT services company.

Qualifications

• Associate's degree or equivalent with 0–2 years’ related experience.
• Flexibility to work both in office and remotely and adjust hours.
• Proficiency in Microsoft Excel and Google Suite.
• Excellent verbal and written communication.
• Proactive, dependable, and strong customer service mindset.
• Ability to multitask and meet deadlines while maintaining confidentiality.

Responsibilities

• Gather and maintain project requirement lists.
• Provide weekly project updates and action items.
• Schedule and coordinate reviews and follow up on actions.
• Communicate status to project team clearly.
• Assist with project plans, schedules, work hours, and expenditures.
• Identify issues and escalate to the client manager.
• Attend stakeholder meetings and document decisions.
• Collaborate with regional teams on resources and ticket resolution.
• Monitor tickets and reassign as needed.
• Produce regular reports and identify trends.
• Support process improvements and knowledge development.
• Assist SDMs/PMs with metrics and KPIs.

Skills

Excel

Google Suite

Communication

Multitasking

Team collaboration

Problem solving

Confidentiality

Customer service

Education

Associate's degree or equivalent

Tools

Ticketing systems

Project management systems

Job description

## Project Coordinator IApply: Manila, Philippines: Full time: Posted Today: End Date: November 13, 2026 (16 days left to apply): R0018048****What this Job Entails:****The Project Coordinator I will plan and coordinate aspects of internal projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. Projects may vary in number, size and complexity.****Scope:***** Follows established procedures on routine work* Requires detailed instructions****Your Roles and Responsibilities:***** Gather and maintain project requirement lists.* Provides weekly project updates including action item updates.* Schedules and coordinates project reviews and follows up on assigned actions.* Effectively and accurately communicate status to the project team.* Assist with maintaining and monitoring project plans, project schedules, work hours and expenditures.* Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.* Takes part in organizing, attending and participating in stakeholder meetings.* Documents and follows up on important actions and decisions from meetings.* Collaborates with various regional teams responsible for project resources and ticket resolution.* Assists with daily monitoring of the ticketing system, reassigning tickets where required.* Produces regular reports as required.* Assists with identifying trends or recurring problems and escalates to management for resolution.* Assists with locating and defining new process improvement opportunities.* Helps to develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.* Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position****Required Qualifications/Skills:***** Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience* Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.* Familiarity with Microsoft Excel and Google Suite* Excellent Communication skills, both verbal and written* Proactive attitude and dependable* Excellent customer service skills* Ability to work both within a team and independently* Ability to multitask and prioritize workload* Ability to use good judgment, as well as problem-solving and decision making skills* Ability to maintain confidentiality and professional decorum****Preferred Qualifications:***** Understanding or previous experience with ticketing systems and/or project management system* Understanding of or previous experience in a technology driven environment****Physical Demand & Work Environment:***** Must have the ability to perform office-related tasks which may include prolonged sitting or standing* Must have the ability to move from place to place within an office environment* Must be able to use a computer* Must have the ability to communicate effectively* Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers### Welcome to AstreyaWe’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress.### About AstreyaAstreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact.Join us to build solutions that matter and shape the future of IT together.