Project Coordinator II

Astreya Partners Inc. Under the name Astreya PHP, Philippine Branch; Taguig; Híbrido; PHP 400 000 - 700 000; Tempo integral

Resumo da oferta

Astreya Partners Inc. Under the name Astreya PHP, Philippine Branch is seeking a Project Coordinator II to plan and coordinate internal projects from initiation to delivery, often involving network, server or software upgrades.

The role requires facilitating cross-team collaboration and keeping stakeholders informed. You will gather requirements, maintain plans, monitor schedules and expenditures, generate reports, and escalate issues when needed.

Qualificações

• Associate's degree or equivalent with 2–5 years related experience.
• Experience with Microsoft Excel and Google Suite.
• Excellent verbal and written communication.
• Familiarity with ticketing systems and project management tools.
• Ability to work both independently and in a team.

Responsabilidades

• Gather and maintain project requirement lists.
• Provide weekly project updates with action items.
• Schedule and coordinate project reviews and follow-ups.
• Communicate status to the project team clearly.
• Maintain project plans, schedules, hours, and expenditures.
• Identify issues and escalate to the client manager as needed.
• Attend and participate in stakeholder meetings.
• Document important actions and decisions from meetings.
• Collaborate with regional teams for resources and ticket resolution.
• Assist with daily ticket system monitoring and reassign tickets as required.
• Produce regular reports and identify recurring problems.
• Identify new process improvement opportunities.

Conhecimentos

Microsoft Excel

Google Suite

Communication skills

Ticketing systems

Project management

Analytical thinking

Teamwork

Time management

Confidentiality

Remote work flexibility

Formação académica

Associate degree or equivalent

Ferramentas

Ticketing system

Project management system

Descrição da oferta de emprego

What this Job Entails: The Project Coordinator II will plan and coordinate aspects of internal projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. Projects may vary in number, size and complexity. Scope: Works on assignments that moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work

Your Roles and Responsibilities:

• Gather and maintain project requirement lists.
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the project team.
• Maintains and monitors project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolution.
• Assists with daily monitoring of the ticketing system, reassigning tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.
• Other duties as required.

Required Qualifications/Skills:

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
• Experience working with Microsoft Excel and Google Suite
• Excellent Communication skills, both verbal and written
• Previous experience with ticketing systems and/or project management system
• Understanding of or previous experience in a technology driven environment
• Proactive attitude and dependable
• Excellent customer service skills
• Ability to work both within a team and independently
• Ability to multitask and prioritize workload
• Ability to use good judgment, as well as problem-solving and decision making skills
• Ability to maintain confidentiality and professional decorum

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

We’re so glad you’re here. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!