Remote Part-Time Medical Admin: Front Desk & Records

GoLean Health; Cebu City; Remoto; PHP 438.000 - 526.000; Tempo parcial

Resumo da vaga

GoLean Health in Cebu City, Philippines, seeks a detail-oriented Virtual Medical Assistant to support a U.S. pulmonology practice.

The role blends front-desk patient communication with back-office medical records management in a remote, part-time capacity. You will handle high-volume calls, coordinate patient requests, process medical records, and assist with referrals, insurance verification, and prior authorizations, collaborating with a distributed clinical team to ensure compliant,

Qualificações

• At least 1 year of experience as a Virtual Medical Assistant supporting U.S.-based healthcare practices.
• Hands-on experience in patient communication, inbound call handling, medical records processing, or related medical administrative workflows.
• Strong English verbal and written communication skills, with a professional, empathetic, and patient-centered approach.

Responsabilidades

• 1. Patient Communication & Call Management: Answer high-volume inbound patient calls, address inquiries, confirm appointments, and direct requests to clinic staff.
• 2. Medical Records & Administrative Support: Process medical records requests, coordinate with billing, and ensure HIPAA compliance.
• 3. Team Collaboration & Workflow Management: Collaborate with supervisors and staff to ensure smooth communication across locations and maintain EMR documentation.

Conhecimentos

Patient communication

Call handling

Multitasking

Empathy

Ferramentas

AthenaHealth EMR

Descrição da vaga

GoLean Health in Cebu City, Philippines, seeks a detail-oriented Virtual Medical Assistant to support a U.S. pulmonology practice.

The role blends front-desk patient communication with back-office medical records management in a remote, part-time capacity. You will handle high-volume calls, coordinate patient requests, process medical records, and assist with referrals, insurance verification, and prior authorizations, collaborating with a distributed clinical team to ensure compliant,