Remote Medical Assistant: Front Desk & Records (Part-Time)

Go Lean Health; Pasig; Remote; PHP 434,000 - 521,000; Part time

Job summary

Go Lean Health is seeking an experienced Virtual Medical Assistant to support a U.S.-based pulmonology practice remotely. The role combines front-desk patient communication with back-office medical records management across multiple locations, ensuring prompt, professional patient service.

The ideal candidate will have 1+ year of experience in similar roles, strong English communication skills, familiarity with HIPAA, and the ability to manage high volumes of calls and administrative tasks in a

Qualifications

• At least 1 year of experience as a Virtual Medical Assistant for U.S.-based practices.
• Experience in patient communication, inbound calls, and medical records processing.
• Strong English verbal and written communication with a professional demeanor.
• Familiarity with U.S. healthcare workflows and HIPAA requirements.
• Ability to multitask and work independently in a high-volume remote setting.

Responsibilities

• Handle high-volume patient calls, verify appointments, and route requests to clinic staff.
• Triage messages and EMR entries, ensuring accurate documentation and timely action.
• Coordinate with bilingual staff to assist Spanish-speaking patients via transfers or callbacks.

Skills

Virtual Medical Assistant

Patient communication

HIPAA compliance

English proficiency

Multitasking

Job description

Go Lean Health is seeking an experienced Virtual Medical Assistant to support a U.S.-based pulmonology practice remotely. The role combines front-desk patient communication with back-office medical records management across multiple locations, ensuring prompt, professional patient service.

The ideal candidate will have 1+ year of experience in similar roles, strong English communication skills, familiarity with HIPAA, and the ability to manage high volumes of calls and administrative tasks in a