Remote Medical Assistant - Patient Records (Part-Time)

Go Lean Health; Davao City; Teletrabalho; PHP 434 000 - 521 000; Tempo parcial

Resumo da oferta

Go Lean Health is seeking a Virtual Medical Assistant to support a U.S.-based pulmonology practice. This remote, part-time role combines front-desk patient communication with back-office medical records management, handling high-volume calls, coordinating patient requests, and ensuring HIPAA-compliant records workflows.

The ideal candidate has at least 1 year of U.S.-healthcare experience, strong English communication, and the ability to multitask in a remote setting.

Qualificações

• At least 1 year of experience as a Virtual Medical Assistant supporting U.S.-based healthcare practices in similar clinical administrative functions.
• Hands-on experience in patient communication, inbound call handling, medical records processing, or related medical administrative workflows.
• Strong English verbal and written communication skills, with a professional, empathetic, and patient-centered approach.
• Familiarity with U.S. healthcare workflows, medical terminology, patient confidentiality, and HIPAA requirements.
• Ability to multitask, prioritize time-sensitive requests, and work independently in a high-volume remote healthcare environment.

Responsabilidades

• 1. Patient Communication & Call Management: Answer high-volume inbound patient calls, address general inquiries, confirm appointments, and direct requests to appropriate clinic personnel.
• 2. Medical Records & Administrative Support: Process medical records requests from insurance companies, referring providers, and patients accurately and within required timelines.
• 3. Team Collaboration & Workflow Management: Collaborate with clinic supervisors, billing personnel, and fellow Virtual Medical Assistants to ensure smooth communication across multiple locations.

Conhecimentos

Virtual Medical Assistant

Patient communication

Inbound call handling

Medical records processing

HIPAA compliance

English communication

Ferramentas

AthenaHealth EMR

Descrição da oferta de emprego

Go Lean Health is seeking a Virtual Medical Assistant to support a U.S.-based pulmonology practice. This remote, part-time role combines front-desk patient communication with back-office medical records management, handling high-volume calls, coordinating patient requests, and ensuring HIPAA-compliant records workflows.

The ideal candidate has at least 1 year of U.S.-healthcare experience, strong English communication, and the ability to multitask in a remote setting.