Remote Medical Records & Front Desk Specialist (Part-Time)

GoLean Health; Iloilo City; Remote; PHP 439,000 - 526,000; Part time

Job summary

GoLean Health is seeking a Virtual Medical Assistant to support a U.S.-based pulmonology practice. The role blends front-desk patient communication with back-office medical records management in a remote setting.

Ideal candidates have at least 1 year of VA experience, strong English communication, and HIPAA knowledge. You will handle calls, manage records, and collaborate with the billing team to ensure smooth clinic operations.

Qualifications

• 1 year of experience as a Virtual Medical Assistant in US-based healthcare settings.
• Strong English verbal and written communication with empathy.
• Familiarity with HIPAA and medical terminology.

Responsibilities

• Handle high-volume patient calls, verify appointments, and route requests to staff.
• Process medical records requests and coordinate with billing while ensuring HIPAA compliance.
• Collaborate with clinic teams across locations and maintain accurate EMR documentation.

Skills

Virtual Medical Assistant experience

Strong English communication

Multitasking

HIPAA compliance knowledge

Remote work capability

Attention to detail

Tools

AthenaHealth EMR

Job description

GoLean Health is seeking a Virtual Medical Assistant to support a U.S.-based pulmonology practice. The role blends front-desk patient communication with back-office medical records management in a remote setting.

Ideal candidates have at least 1 year of VA experience, strong English communication, and HIPAA knowledge. You will handle calls, manage records, and collaborate with the billing team to ensure smooth clinic operations.