Remote Med Assistant: Front Desk & Records (Pulmonology)

Go Lean Health; Makati; Remote; PHP 434,000 - 521,000; Part time

Job summary

Go Lean Health is seeking an experienced Virtual Medical Assistant to support a US-based pulmonology practice from a remote Philippines location. You will handle patient communication, scheduling, and medical records processing while maintaining HIPAA standards and confidentiality.

The role requires at least 1 year of VMA experience, strong English communication, and familiarity with AthenaHealth EMR. This is a part-time, remote position with flexible hours and a focus on patient service.

Qualifications

• At least 1 year of experience as a Virtual Medical Assistant in US-based practices.
• Strong English verbal and written communication with empathy.
• Familiarity with HIPAA requirements and US healthcare workflows.

Responsibilities

• Handle high-volume patient calls and inquiries, schedule appointments, and route requests.
• Process medical records requests with HIPAA-compliant handling and documentation.
• Coordinate with billing and clinic staff to support referrals, verifications, and authorizations.

Skills

Virtual Medical Assistant

Patient communication

HIPAA compliance

English proficiency

Remote work

Tools

AthenaHealth EMR

Job description

Go Lean Health is seeking an experienced Virtual Medical Assistant to support a US-based pulmonology practice from a remote Philippines location. You will handle patient communication, scheduling, and medical records processing while maintaining HIPAA standards and confidentiality.

The role requires at least 1 year of VMA experience, strong English communication, and familiarity with AthenaHealth EMR. This is a part-time, remote position with flexible hours and a focus on patient service.