Remote Ophthalmology Appointment Scheduler (Part-Time)

Go Lean Health; Philippines; A distancia; PHP 435.000 - 608.000; A tiempo parcial

Descripción de la vacante

Go Lean Health is seeking an experienced Virtual Medical Assistant to support a busy ophthalmology practice in the United States. The role focuses on inbound calls, appointment scheduling, and call routing, with high-volume patient interactions and strict confidentiality.

Work remotely for 35 hours per week on US Eastern Time, with a monthly performance review after 6 months. Strong English communication and Nextech EMR experience are highly preferred.

Formación

• Minimum of 1.5 years as Virtual Medical Assistant for US-based practices.
• Experience handling high-volume patient calls in a medical setting.
• Experience scheduling patients and navigating provider calendars.
• Excellent spoken and written English, with clear pronunciation.
• HIPAA certification and strong patient confidentiality knowledge.
• Ability to work remotely with minimal supervision.

Responsabilidades

• Handle inbound patient calls promptly, professionally, and courteously.
• Schedule, reschedule, and manage appointments in the EMR system.
• Route inquiries to appropriate departments and escalate when needed.
• Maintain accurate appointment details and prevent conflicts.

Conocimientos

Virtual Medical Assistant

Inbound Call Handling

Appointment Scheduling

Nextech EMR

HIPAA Compliance

English Proficiency

Herramientas

Nextech EMR

Descripción del empleo

Go Lean Health is seeking an experienced Virtual Medical Assistant to support a busy ophthalmology practice in the United States. The role focuses on inbound calls, appointment scheduling, and call routing, with high-volume patient interactions and strict confidentiality.

Work remotely for 35 hours per week on US Eastern Time, with a monthly performance review after 6 months. Strong English communication and Nextech EMR experience are highly preferred.