Remote Operations Coordinator - Contractor (AU Hours)

Visa Hunt; Philippines; On-site; PHP 602,000 - 752,000; Full time

Job summary

Hunt St in Australia helps connect companies with remote talent in the Philippines. We seek an Operations & Administration Coordinator as a long-term, remote Independent Contractor to align with Australian business hours and manage day-to-day operations.

You will coordinate technicians, schedule maintenance, communicate with clients, prepare invoices and quotations, and handle admin tasks to ensure efficient service delivery.

Qualifications

• Experience in an Operations Assistant or similar coordination role.
• Excellent organisational and time management skills.
• Strong written and spoken English communication.
• Attention to detail and ability to work independently.
• Experience using scheduling systems, calendars, email, and MS Office or Google Workspace.
• Experience in a trades/maintenance or service-based business is valued but not essential.

Responsibilities

• Answer inbound phone calls and respond to customer enquiries professionally and promptly.
• Coordinate and manage daily job schedules for field staff.
• Liaise with customers to confirm appointments, provide updates, and address general enquiries.
• Coordinate with technicians to ensure schedules are accurate and jobs are completed on time.
• Assist with invoicing and general administrative tasks.
• Maintain accurate job records, customer information, and operational documentation.
• Monitor calendars and prioritise urgent scheduling changes when required.
• Communicate effectively with customers and internal team members to keep operations running smoothly.
• Provide general operational support to the business owners and assist with process improvements.

Skills

Scheduling

Customer service

English communication

Organisational skills

Problem solving

Independent work

Tools

ServiceM8

Xero

Microsoft Office

Google Workspace

Job description

Hunt St in Australia helps connect companies with remote talent in the Philippines. We seek an Operations & Administration Coordinator as a long-term, remote Independent Contractor to align with Australian business hours and manage day-to-day operations.

You will coordinate technicians, schedule maintenance, communicate with clients, prepare invoices and quotations, and handle admin tasks to ensure efficient service delivery.