Remote Scheduling Admin Specialist

Hunt St Pty Ltd; Manila; On-site; PHP 649,000 - 798,000; Part time

Job summary

Hunt St Pty Ltd is seeking an experienced Administrative Assistant based in the Philippines to support an Australian client. This remote, independent-contractor role requires precision, data security, and proactive scheduling aligned to AU business hours (9–5, Mon–Fri).

No junior onboarding; immediate contribution expected. You will manage appointment scheduling, client intake, calendar coordination for mobile practitioners, and generate timely reports.

Qualifications

• 3–5 years of proven experience in customer service or scheduling.
• Experience in healthcare, allied health, or mobile services preferred.
• Proficiency with calendar/booking software and MS Office/Google.
• Ability to handle confidential information securely.
• Independent work with high accuracy and professionalism.

Responsibilities

• Schedule management with high precision.
• Confirm client details and availability during intake.
• Offer appointment options based on location and bookings.
• Handle cancellations, reschedules, and follow-ups.
• Maintain calendar of mobile practitioners across suburbs.
• Ensure realistic travel times between appointments.
• Identify and propose alternative days/times if needed.
• Fill gaps in practitioners’ schedules to maximise utilisation.
• Capture client preferences in scheduling system.
• Maintain notes for handover and follow-ups.
• Uphold data security and confidentiality.
• Monitor workflows, issues and quality control.
• Produce accurate reports and track deadlines.
• Coordinate with internal teams and partners.
• Maintain consistency and quality in admin work.

Skills

Customer service

Appointment scheduling

Diary management

Organizational skills

Attention to detail

Communication skills

Tools

Splose

Cliniko

Halaxy

MS Office

Google Workspace

Job description

Hunt St Pty Ltd is seeking an experienced Administrative Assistant based in the Philippines to support an Australian client. This remote, independent-contractor role requires precision, data security, and proactive scheduling aligned to AU business hours (9–5, Mon–Fri).

No junior onboarding; immediate contribution expected. You will manage appointment scheduling, client intake, calendar coordination for mobile practitioners, and generate timely reports.