Remote Merchant Support & Data Administrator (Night Shift)

M and S Business Process Outsourcing Services; Quezon City; Remote; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Work from home

Job summary

M and S Business Process Outsourcing Services is hiring a Merchant Support Administrator for a remote night shift (9 PM–6 AM PH time). You will gather documentation for U.S. merchant banks, communicate with banks, and prepare third-party agreements with DocuSign.

You should have a Bachelor's degree and 3+ years of relevant experience, with strong English skills and CRM/data entry proficiency. The role offers work-from-home flexibility and growth opportunities.

Qualifications

• Bachelor's degree required.
• 3+ years of relevant experience.
• Strong English verbal and written communication skills.
• Hyper organized and a fast learner.
• Knowledge of Microsoft Office and Adobe Acrobat.
• Experience with CRM systems and data entry processes.
• Ability to work consistently during night shift hours (9 PM - 6 AM PH time).
• Familiarity with payment processing and merchant services is a plus.

Responsibilities

• Gather all supporting documentation to submit to various merchant banks in the U.S.
• Communicate with banks in the U.S. regarding merchant applications
• Create various third-party agreements and obtain signatures using DocuSign
• Perform heavy amounts of manual data entry into CRM and spreadsheets
• Work on ad hoc operational and administrative projects
• Digitally file documents and maintain an organized folder system

Skills

3+ years experience

Strong English communication

Night shift readiness

Hyper organized

Fast learner

Data entry

Education

Bachelor's Degree

Tools

Microsoft Office

Adobe Acrobat

CRM systems

Job description

M and S Business Process Outsourcing Services is hiring a Merchant Support Administrator for a remote night shift (9 PM–6 AM PH time). You will gather documentation for U.S. merchant banks, communicate with banks, and prepare third-party agreements with DocuSign.

You should have a Bachelor's degree and 3+ years of relevant experience, with strong English skills and CRM/data entry proficiency. The role offers work-from-home flexibility and growth opportunities.