Remote Mental Health Admin Specialist

Hunt St Pty Ltd; Philippines; On-site; PHP 17,000 - 19,000; Full time

Job summary

Hunt St is seeking an Administration Officer (Mental Health) to support referrals, documentation, and patient records for our Australian client base from the Philippines. The role requires meticulous attention to detail, strong written English, and ability to follow SOPs while working remotely as an independent contractor.

Responsibilities include managing referrals, updating Halaxy records, CRM workflows in HubSpot, and coordinating with the clinical team while maintaining strict

Qualifications

• Experience in administrative or back-office roles.
• Attention to detail and accuracy.
• Strong written English and clear communication.
• Able to follow structured processes and SOPs.
• Organised with good time management.
• Reliable in a remote environment.
• Confident using systems and learning new tools quickly.

Responsibilities

• Process incoming referrals accurately.
• Review documents for completeness.
• Upload and maintain patient records in Halaxy.
• Manage referrals via CRM in HubSpot.
• Contact patients and referees via DialPad.
• Organise digital files in a structured way.
• Support inbox and admin coordination.
• Follow SOPs to ensure consistency.
• Identify process improvements.
• Maintain patient confidentiality.

Skills

Attention to detail

Written English

Time management

Organisational skills

Remote work

SOP adherence

Systems familiarity

Communication

Tools

Halaxy

HubSpot

DialPad

Job description

Hunt St is seeking an Administration Officer (Mental Health) to support referrals, documentation, and patient records for our Australian client base from the Philippines. The role requires meticulous attention to detail, strong written English, and ability to follow SOPs while working remotely as an independent contractor.

Responsibilities include managing referrals, updating Halaxy records, CRM workflows in HubSpot, and coordinating with the clinical team while maintaining strict