Remote Medical Patient Coordinator

Winning Assistants LLC.; Hinoba-an; On-site; PHP 430,000 - 516,000; Full time

Benefits offered by this job

HIPAA training

Cybersecurity training

Top-tier support

Job summary

Winning Assistants LLC is seeking a Medical Patient Coordinator to support a US-based medical practice remotely. The role handles patient intake, appointment scheduling, and patient communications with a focus on accuracy, empathy, and HIPAA compliance.

You will manage calls, provide information about services and cash-pay pricing, maintain patient records, and escalate clinical questions to providers. Excellent English and organizational skills are essential.

Qualifications

• Previous patient-facing healthcare experience is preferred.
• Experience handling inquiries, intake, scheduling and follow-ups.
• Familiarity with medical terminology and workflows.

Responsibilities

• Answer incoming patient calls and be the first point of contact.
• Schedule, reschedule, and coordinate patient appointments.
• Maintain accurate patient information and records.
• Escalate clinical questions to the provider when needed.

Skills

Patient communication

Scheduling

Administrative support

Empathy

English proficiency

Tools

Google Voice

Job description

Winning Assistants LLC is seeking a Medical Patient Coordinator to support a US-based medical practice remotely. The role handles patient intake, appointment scheduling, and patient communications with a focus on accuracy, empathy, and HIPAA compliance.

You will manage calls, provide information about services and cash-pay pricing, maintain patient records, and escalate clinical questions to providers. Excellent English and organizational skills are essential.