Remote Medical Admin & Scheduling Specialist

GoLean Health; Pampanga; Hybrid; PHP 431,000 - 517,000; Full time

Job summary

GoLean Health is seeking a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. This hybrid, remote-friendly role focuses on patient calls, scheduling, and front-desk support, with potential expansion into broader MA duties as you learn the workflows.

You will coordinate visits in eClinicalWorks (eCW), verify insurance, and communicate with patients and providers in fluent English. Strong organizational skills are essential.

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Experience performing medical receptionist/front-desk and Medical Assistant administrative tasks.
• Hands-on eClinicalWorks (eCW) experience is required.
• Strong scheduling and appointment coordination experience.
• Familiarity with prior authorizations, insurance verification, and lab workflows.
• Excellent spoken and written English communication skills.
• Detail-oriented, organized, and able to document clearly.
• Comfortable communicating with patients, providers, and clinic staff.
• Ability to work independently while staying aligned with the onsite team.
• Saturday availability may occasionally be required.

Responsibilities

• Handle inbound and outbound patient calls, basic inquiries, and follow-ups.
• Schedule, reschedule, and coordinate visits and procedures in eCW.
• Monitor messages across phone, email, and text; manage reminders and changes.
• Support chart preparation, intake information, and documentation.
• Process prescription requests and manage refill workflows.
• Coordinate with insurance for verification and prior authorizations.
• Document scheduling workflows and contribute to SOP development.
• Maintain clear communication with physicians, schedulers, and staff.

Skills

Medical receptionist

Appointment scheduling

eClinicalWorks

English communication

Remote work awareness

Tools

eClinicalWorks (eCW)

net2phone

VPN/secure messaging

Job description

GoLean Health is seeking a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. This hybrid, remote-friendly role focuses on patient calls, scheduling, and front-desk support, with potential expansion into broader MA duties as you learn the workflows.

You will coordinate visits in eClinicalWorks (eCW), verify insurance, and communicate with patients and providers in fluent English. Strong organizational skills are essential.