Remote Patient Care Coordinator

SnappyCX, Inc.; Manila; On-site; PHP 35,000 - 55,000; Full time

Job summary

SnappyCX, Inc. is seeking experienced Patient Coordinators to join its remote care team. The role serves as a liaison between patients, families, and healthcare professionals, ensuring effective communication and high-quality care delivery.

Key responsibilities include scheduling assignments, documenting communications in HHA Exchange, and managing patient interactions. Ideal candidates will possess excellent customer service skills, strong communication capabilities, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent customer service and active listening skills required.
• Ability to multitask effectively in a high-pressure environment.
• Strong written and verbal communication skills essential.

Responsibilities

• Serve as a liaison between patients and the care team.
• Schedule work assignments based on Home Care Worker training.
• Document all communications accurately in HHA Exchange.
• Consult with family members to ensure ongoing care.

Skills

Excellent customer service

Active listening skills

Effective time management

Strong written and verbal communication skills

Ability to multitask

Tools

HHA Exchange

Smart Map

Job description

SnappyCX, Inc. is seeking experienced Patient Coordinators to join its remote care team. The role serves as a liaison between patients, families, and healthcare professionals, ensuring effective communication and high-quality care delivery.

Key responsibilities include scheduling assignments, documenting communications in HHA Exchange, and managing patient interactions. Ideal candidates will possess excellent customer service skills, strong communication capabilities, and the ability to multitask in a fast-paced environment.