Remote Medical Front Desk & Scheduling Specialist

Go Lean Health; Pasig; On-site; PHP 431,000 - 517,000; Full time

Job summary

Go Lean Health is seeking a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. The role blends patient-facing duties with clinical administrative tasks, emphasizing calls, scheduling, and front-desk support.

Ideal candidates have experience with a U.S.-based practice, strong English communication, and hands-on eClinicalWorks (eCW) use. The position is remote with potential for limited on-site collaboration as needed.

Qualifications

• Experience supporting a US-based medical practice is required.
• Strong patient scheduling and appointment coordination skills.
• Excellent spoken and written English communication skills.
• Comfortable communicating directly with patients, providers, and clinic staff.
• Ability to work independently while maintaining team communication.

Responsibilities

• Handle inbound/outbound patient calls and respond to basic inquiries.
• Schedule, reschedule, and coordinate visits in eCW.
• Monitor communications via phone, email, and text; send reminders and follow-ups.
• Support physicians with chart prep, documentation, and remote admin tasks.
• Process insurance verification and prior authorizations as assigned.

Skills

US healthcare experience

Patient scheduling

English communication

Remote collaboration

Tools

eClinicalWorks (eCW)

Net2Phone

Job description

Go Lean Health is seeking a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. The role blends patient-facing duties with clinical administrative tasks, emphasizing calls, scheduling, and front-desk support.

Ideal candidates have experience with a U.S.-based practice, strong English communication, and hands-on eClinicalWorks (eCW) use. The position is remote with potential for limited on-site collaboration as needed.