Remote Front Desk & Medical Admin Specialist

GoLean Health; Pasig; Hybrid; PHP 431,000 - 517,000; Full time

Job summary

GoLean Health is seeking a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. The role combines patient-facing and clinical administrative duties with an initial focus on calls, scheduling, and front-desk support.

Ideal candidates will have hands-on experience with eClinicalWorks (eCW), strong English communication, and the ability to coordinate appointments and verify insurance across platforms.

Qualifications

• Minimum 1 year of hands-on experience with a U.S.-based medical practice.
• Experience as medical receptionist/front-desk and medical assistant administrative tasks.
• Hands-on experience with eClinicalWorks (eCW) required.
• Strong scheduling and appointment coordination experience.
• Familiar with prior authorizations, insurance verification, and lab/diagnostic workflows.
• Excellent English communication, both spoken and written.

Responsibilities

• Handle inbound/outbound patient calls and appointment requests.
• Schedule, reschedule, and coordinate patient visits in eCW.
• Support physicians with chart prep and documentation.
• Verify insurance and process prior authorizations.
• Document workflows and maintain SOPs; communicate with clinic team.

Skills

US medical practice experience

Medical receptionist/front-desk

eClinicalWorks (eCW) experience

Patient scheduling

English communication

Tools

eClinicalWorks (eCW)

Net2Phone

Job description

GoLean Health is seeking a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. The role combines patient-facing and clinical administrative duties with an initial focus on calls, scheduling, and front-desk support.

Ideal candidates will have hands-on experience with eClinicalWorks (eCW), strong English communication, and the ability to coordinate appointments and verify insurance across platforms.