Remote Medical Concierge & Scheduling Specialist

GoLean Health; Manila; On-site; PHP 479,000 - 615,000; Part time

Job summary

GoLean Health is seeking a highly organized Virtual Medical Assistant to support a chiropractic clinic. The role focuses on reception, patient communication, scheduling coordination, documentation, and administrative support, with a split Eastern Time schedule.

The candidate will handle calls, coordinate appointments, manage intake, and assist in marketing lead follow-up while maintaining confidentiality and professionalism across multiple platforms.

Qualifications

• Advanced English verbal and written communication skills, with clear and professional phone communication.
• One year of experience supporting a U.S.-based medical, wellness, or administrative clinic.
• Strong organization, listening, multitasking, and attention to detail.

Responsibilities

• Reception and patient communication via calls, texts, and messages.
• Schedule coordination and care plan tracking in clinic systems.
• Documentation, intake support, and confidential patient records management.
• Future administrative and marketing support, including lead follow-up and appointment conversion.

Skills

English proficiency

Communication skills

Multitasking

Organization

Remote collaboration

Tools

Platinum System

Sked

Monday.com

IntakeQ

Vonage

Google Docs/Sheets

GoHighLevel

Job description

GoLean Health is seeking a highly organized Virtual Medical Assistant to support a chiropractic clinic. The role focuses on reception, patient communication, scheduling coordination, documentation, and administrative support, with a split Eastern Time schedule.

The candidate will handle calls, coordinate appointments, manage intake, and assist in marketing lead follow-up while maintaining confidentiality and professionalism across multiple platforms.