Remote Customer Support Specialist

MCI; Cavite City; Remote; PHP 223,200 - 334,800; Full time

Benefits offered by this job

HMO Coverage

Performance bonuses

Free meals during training

Employee shuttle services

Job summary

MCI is seeking a Remote Customer Service Agent based in Cavite City, Philippines. In this role, you will assist a range of customers with their inquiries and ensure excellent service delivery.

Candidates must possess call center experience and demonstrate strong English capabilities. The position offers competitive compensation, HMO coverage, bonuses, and opportunities for career growth.

Qualifications

• Must be 18 years or older.
• Previous call center experience required.
• Strong command of the English language.
• Able to self-manage effectively.

Responsibilities

• Handle inbound and outbound calls professionally.
• Resolve customer issues efficiently.
• Document interactions accurately.
• Guide customers towards solutions.

Skills

English proficiency

Call center experience

Typing speed 20+ WPM

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MCI is seeking a Remote Customer Service Agent based in Cavite City, Philippines. In this role, you will assist a range of customers with their inquiries and ensure excellent service delivery.

Candidates must possess call center experience and demonstrate strong English capabilities. The position offers competitive compensation, HMO coverage, bonuses, and opportunities for career growth.