Remote Customer Experience & Sales Coordinator

GoLean Health

Manila

Remote

PHP 433,000 - 606,000

Full time

12 days ago

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Job summary

GoLean Health is seeking a highly organized Virtual Assistant to support a family entertainment business with customer service, sales follow-up, community outreach, marketing execution, and day-to-day remote operations.

This role is not task-based; you will own recurring responsibilities, act without daily instructions, and ensure a consistent, responsive customer experience for birthday parties, group visits, memberships, and inquiries.

Qualifications

Excellent spoken and written English.
Professional, confident, and friendly phone presence.
Experience in customer service, sales follow-up, lead management, relationship management, or a similar customer-facing role.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines.
Comfortable working independently in a remote environment.
Strong follow-through and ability to act with appropriate urgency.
Comfortable learning new systems, following processes, and documenting workflows.
Availability to work during Central Time business hours.

Responsibilities

1) Provide exceptional customer experience and manage sales follow-up to convert inquiries into bookings.
2) Maintain CRM records, conduct proactive lead nurturing, and track pipeline progress.
3) Support marketing, scheduling, recruitment coordination, and remote operations tasks including vendors and partners.