Remote Customer Experience & Outreach Coordinator

GoLean Health

Buray

Remote

PHP 689,000 - 752,000

Full time

3 days ago

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Job summary

GoLean Health is seeking a highly organized Virtual Assistant to support a family entertainment business with customer service, sales follow-up, and marketing execution. This remote, full-time role requires taking ownership of recurring tasks and working independently to deliver a consistent, responsive customer experience, especially for birthday parties, memberships, and events.

You will manage CRM records, conduct outreach to schools and community partners, coordinate campaigns, content

Qualifications

Excellent spoken and written English.
Professional, confident, and friendly phone presence.
Experience in customer service, sales follow-up, lead management, or a similar customer-facing role.

Responsibilities

Deliver timely customer support for inquiries about parties, memberships, and events.
Maintain CRM records and manage opportunities, notes, and next steps.
Execute approved email campaigns and social media scheduling; assist with basic graphics.
Assist with vendor communication, scheduling, onboarding, and payroll basics.
Track outreach activities and provide visibility into pipeline progress.