Remote Customer Experience & Sales Coordinator

GoLean Health; Iloilo City; Remote; PHP 989,934,000 - 1,170,614,000; Full time

Job summary

GoLean Health is seeking a highly organized Virtual Assistant to support a family entertainment business with customer service, sales follow-up, and remote operations. You will own recurring tasks, provide consistent customer experiences, and help grow partnerships with schools and community groups.

The role emphasizes independence, proactive follow-through, and the ability to manage multiple priorities from a remote location, with a shift aligned to Central Time hours.

Qualifications

• Excellent spoken and written English.
• Professional, confident phone presence.
• Experience in customer service, sales follow-up, lead management, or similar roles.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable working independently in a remote environment.
• Strong follow-through and urgency when needed.
• Willingness to learn new systems and document workflows.
• Availability to work during Central Time business hours.

Responsibilities

• Provide customer experience excellence and timely sales follow-up.
• Manage leads, opportunities, notes, and follow-up dates in CRM.
• Nurture community outreach, partnerships, and growth opportunities.
• Support marketing campaigns, content scheduling, and basic graphics.
• Assist with scheduling, onboarding, vendor and partner communications.
• Maintain trackers, templates, and SOPs for recurring processes.

Skills

Customer service

Sales follow-up

Lead management

CRM proficiency

Marketing execution

Remote operations

Tools

Brevo

Nextiva

LilyPad

Homebase

Google Workspace

Airtable

Google Drive

Canva

Job description

GoLean Health is seeking a highly organized Virtual Assistant to support a family entertainment business with customer service, sales follow-up, and remote operations. You will own recurring tasks, provide consistent customer experiences, and help grow partnerships with schools and community groups.

The role emphasizes independence, proactive follow-through, and the ability to manage multiple priorities from a remote location, with a shift aligned to Central Time hours.