Remote Customer Experience & Growth Coordinator

GoLean Health

Davao City

Remote

PHP 689,000 - 877,000

Full time

3 days ago

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Job summary

GoLean Health is hiring a Virtual Assistant to support a growing family entertainment business. You will focus on delivering exceptional customer experiences, handling sales follow-ups, and managing community outreach remotely.

The role emphasizes ownership, proactive outreach, and independent work with a Central Time focus. You will manage CRM records, assist with marketing campaigns, content scheduling, and coordinating with schools and community partners to generate new business

Qualifications

Experience in customer service, sales follow-up, lead management or similar customer-facing role.
Excellent spoken and written English with professional phone presence.
Strong organizational skills, attention to detail and ability to manage multiple priorities.
Comfortable working independently in a remote environment and meeting deadlines.
Willingness to work during Central Time business hours.

Responsibilities

Handle customer inquiries via calls, emails, voicemails, and online channels promptly and professionally.
Follow up on birthday parties, group visits, memberships, and admissions to convert interest into bookings.
Maintain CRM records, nurture leads, and track pipeline progress with next steps.
Assist with marketing tasks, email campaigns, content scheduling, and basic graphics.
Support scheduling, onboarding, vendor communications, and routine administrative duties.