Remote Customer Experience & Growth Coordinator

GoLean Health; Cebu City; Remote; PHP 966,737,000 - 1,122,105,000; Full time

Job summary

GoLean Health is seeking a highly organized Virtual Assistant to support a family entertainment business with customer service, sales follow-up, outreach, and remote operations. This remote, full-time role requires ownership of recurring tasks, proactive outreach to schools and partners, and strong CRM/email marketing use.

Schedule is Central Time, Tue–Sat, 9:00 AM–6:00 PM CT. Pay starts at $5.50/hour with a raise after 6 months.

Qualifications

• Experience in customer service, sales follow-up, or similar roles.
• Strong organizational skills and ability to manage multiple priorities.
• Ability to work independently in a remote environment.
• Comfortable using CRM, email marketing, and collaboration tools.

Responsibilities

• Deliver exceptional customer experience and follow up on inquiries to convert interest into bookings.
• Manage leads, track pipeline, and nurture partnerships with schools and community groups.
• Support marketing efforts and remote operations, including scheduling, content, and reporting.

Skills

Customer service

Sales follow-up

Lead management

Relationship management

Remote work

Time management

CRM knowledge

Email marketing

Tools

Brevo

Nextiva

LilyPad

Homebase

Google Workspace

Airtable

Google Drive

Canva

ChatGPT

Base44

Job description

GoLean Health is seeking a highly organized Virtual Assistant to support a family entertainment business with customer service, sales follow-up, outreach, and remote operations. This remote, full-time role requires ownership of recurring tasks, proactive outreach to schools and partners, and strong CRM/email marketing use.

Schedule is Central Time, Tue–Sat, 9:00 AM–6:00 PM CT. Pay starts at $5.50/hour with a raise after 6 months.