Remote Credit Card Support Specialist (Hybrid)

iQor (Philippines), Inc.; Philippines; Hybrid; PHP 201,000 - 268,000; Full time

Job summary

iQor (Philippines), Inc. is seeking a customer service associate to handle inbound calls about client credit cards, resolve inquiries, and support sales opportunities. The role requires strong English communication, basic computer skills, and reliability. A hybrid work setup is available with onsite Cebu and remote options.

Must be able to finish at least 2 years of college and maintain schedules and punctuality in a fast-paced environment.

Qualifications

• Excellent English verbal and written communication required.
• Must be able to finish at least 2 years in college.

Responsibilities

• Answer inbound calls regarding client credit cards.
• Resolve credit inquiries on new accounts.
• Use problem-solving to maximize customer satisfaction.
• Identify revenue opportunities through sales of retail, credit, or products.
• Comply with call quality standards.
• Follow schedules and company rules on time and attendance.

Skills

English communication

Card sales opportunities

Adaptability

Computers

Phone etiquette

Customer relationship

Education

Two years college

Job description

iQor (Philippines), Inc. is seeking a customer service associate to handle inbound calls about client credit cards, resolve inquiries, and support sales opportunities. The role requires strong English communication, basic computer skills, and reliability. A hybrid work setup is available with onsite Cebu and remote options.

Must be able to finish at least 2 years of college and maintain schedules and punctuality in a fast-paced environment.