Multichannel Customer Support Specialist

iQor (Philippines), Inc.; Philippines; On-site; PHP 223,000 - 446,000; Full time

Job summary

iQor (Philippines), Inc. invites energetic individuals to join our customer service team. You will handle inbound calls, assist customers, and contribute to a fast-paced, quality-driven work environment.

The role requires 4+ years of call center experience, strong communication, data entry accuracy, and the ability to multitask while remaining professional.

Education: high school diploma or equivalent; dependable attendance and the readiness to grow within a dynamic company.

Qualifications

• 4+ years of call center experience required.
• Strong communication skills, both oral and written.
• Excellent data entry and internet navigation.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Handle inbound customer service calls.
• Process inbound sales calls and outbound collections when applicable.
• Answer technical support inquiries via calls, chat, or email.
• Demonstrate excellent customer service and ownership to resolve issues.

Skills

Call Center experience

Data entry

Communication

Multitasking

Education

High school diploma

Job description

iQor (Philippines), Inc. invites energetic individuals to join our customer service team. You will handle inbound calls, assist customers, and contribute to a fast-paced, quality-driven work environment.

The role requires 4+ years of call center experience, strong communication, data entry accuracy, and the ability to multitask while remaining professional.

Education: high school diploma or equivalent; dependable attendance and the readiness to grow within a dynamic company.