Remote Call Center Agent – Blended Accounts (Virtual)

TASK AGENCIES INC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

TASK AGENCIES INC is hiring a Call Center Agent for a blended, virtual-processing role based in Cubao, Quezon City. You will handle inbound and outbound calls, manage inquiries across channels, and document interactions in the system with accuracy.

The ideal candidate has a high school diploma or equivalent, strong communication and problem-solving skills, and the ability to multitask in a fast-paced environment. Remote-friendly schedules and ongoing training are offered.

Qualifications

• High school diploma or equivalent qualification.
• Customer service experience in a call centre or similar.
• Excellent communication and listening skills.
• Ability to multitask and handle multiple interactions.
• Proficiency with computers and call center software.

Responsibilities

• Answer incoming calls professionally and resolve inquiries promptly.
• Handle outbound calls for follow-ups or promotions.
• Engage across channels including phone, email, and chat.
• Document interactions accurately in the system.
• Meet performance targets and participate in training.

Skills

Customer service

Communication skills

Multitasking

Problem solving

Computer literacy

Education

High school diploma or equivalent

Tools

Call center software

CRM systems

Job description

TASK AGENCIES INC is hiring a Call Center Agent for a blended, virtual-processing role based in Cubao, Quezon City. You will handle inbound and outbound calls, manage inquiries across channels, and document interactions in the system with accuracy.

The ideal candidate has a high school diploma or equivalent, strong communication and problem-solving skills, and the ability to multitask in a fast-paced environment. Remote-friendly schedules and ongoing training are offered.