Call Center Representative ( Blended Account )

Big3 AR-Van's Garments Manufacturing Company; Taguig; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

Employee Recognition Program

Job summary

Big3 AR-Van's Garments Manufacturing Company in Taguig is seeking a Call Center Representative (Blended Account) to handle calls and deliver friendly, solution-focused service. You will assist customers with inquiries, complaints, and feedback while maintaining accurate records and promoting company products and services.

This on-site role requires 0-2 years experience, a high school diploma or equivalent, and strong communication skills.

Qualifications

• Strong communication skills, problem-solving abilities, and a customer-focused mindset are required.
• Ability to handle multiple tasks in a fast-paced environment.
• Excellent record-keeping and attention to detail are essential.

Responsibilities

• Handle inbound and outbound calls while providing exceptional customer service.
• Assist customers with inquiries, complaints, and feedback, ensuring resolution and satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Promote products and services based on customer needs and preferences.
• Collaborate with team members to achieve performance targets and enhance customer experience.

Skills

Strong communication skills

Problem-solving abilities

Customer-focused mindset

Education

High School Diploma or equivalent

Job description

Call Center Representative ( Blended Account )

Big3 AR-Van's Garments Manufacturing Company

On-site - Taguig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

Description

• Handle inbound and outbound calls while providing exceptional customer service.
• Assist customers with inquiries, complaints, and feedback, ensuring resolution and satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Promote products and services based on customer needs and preferences.
• Collaborate with team members to achieve performance targets and enhance customer experience.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0-2 years
• Skills and Competencies: Strong communication skills, problem-solving abilities, and a customer-focused mindset
• Responsibilities and Duties: Ability to handle multiple tasks in a fast-paced environment
• Qualities and Traits: Patience, empathy, and a positive attitude