CSR | Blended account | Start ASAP | Virtual Process

Nezda Technologies, Inc.; Quezon City; On-site; PHP 180,000 - 300,000; Full time

Job summary

Nezda Technologies, Inc. is hiring a Customer Service Representative for a blended account based in Gilmore, Quezon City. You will handle orders via chat/email/voice for a US-based account and must provide courteous, accurate support.

The role requires at least 6 months to 1 year of BPO experience with excellent English communication, and readiness to work on flexible schedules including weekends and local holidays. Onsite work in Gilmore, QC is required.

Qualifications

• Senior High School graduate or college-level education required.
• Strong English communication skills, both verbal and written.

Responsibilities

• Handle customer orders and inquiries for a US-based account.
• Provide excellent customer service and ensure accurate order processing.
• Communicate professionally and efficiently with customers.

Skills

Excellent English communication

Active listening

Call-handling skills

Flexible schedules

Education

Senior High School Graduate

College Level

Job description

WE ARE HIRING: CUSTOMER SERVICE REPRESENTATIVE (BLENDED ACCOUNT)

Account: Blended (chat/email/voice)

Working Location: Gilmore, Quezon City

Qualifications

• Senior High School Graduate or College Level.
• At least 6 months to 1 year of BPO experience.
• Excellent English communication skills, both verbal and written.
• Strong call-handling skills and active listening abilities.
• Willing to work on flexible schedules, including weekends and local public holidays.
• Amenable to work onsite in Gilmore, Quezon City.

Job Responsibilities

• Handle customer orders and inquiries for a US-based account.
• Provide excellent customer service and ensure accurate order processing.
• Communicate professionally and efficiently with customers.