Call Center Agent - Virtual Process - 30K Pay - Quezon City

Bpo Hiring; Quezon City; On-site; PHP 167,000 - 290,000; Full time

Job summary

Bpo Hiring in Quezon City, Philippines is seeking a capable call center agent to be the primary contact for customers. You will handle inbound calls, clearly explain products, resolve issues, and ensure accurate records are kept.

Ideal candidates have at least 6 months of call center experience, SH/SHS graduation, basic computer literacy, and strong communication skills. You must be willing to work on site in a fast‑paced service environment.

Qualifications

• At least 6 months call center experience.
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Responsibilities

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Skills

Call center experience

Communication skills

Education

SH/SHS Grad

Job description

Call center agents serve as the main point of contact between the company and its customers. They handle inbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.

What you'll do daily:

• Answer customer calls
• Explain products clearly
• Solve problems and answer queries
• Update client files
• Take detailed call notes

Qualifications

• At least 6 months call center experience
• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills