Receptionist

DigiPlus Interactive Corp; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

DigiPlus Interactive Corp is seeking a seasoned receptionist/admin professional to manage visitor interactions, handle communications, and support front desk operations. The ideal candidate will have at least 12 years of experience and possess strong organizational, interpersonal, and customer service skills.

You will be responsible for greeting visitors, managing meeting room bookings, and ensuring compliance with company procedures. This role requires a Bachelor’s degree in Business Administration or related field, and offers an opportunity to contribute significantly to daily office operations.

Qualifications

• Minimum of 12 years of experience in receptionist/admin roles.
• Ability to handle high visitor volume and urgent requests.

Responsibilities

• Greet and assist visitors professionally.
• Manage meeting room bookings and office coordination.
• Handle incoming calls, emails, and inquiries.

Skills

Strong communication skills

Interpersonal skills

Customer service

Organizational skills

Education

Bachelor's degree in Business Administration or related field

Job description

General Responsibilities

• Greet and assist all visitors in a professional and friendly manner
• Handle incoming calls, emails, and inquiries efficiently, ensuring accurate message taking and timely communication to relevant parties.
• Maintain visitor logs and ensure proper registration procedures
• Coordinate visitor access and security clearance

Administrative Support

• Manage meeting room bookings and ensure readiness
• Receive, sort, and distribute mail and deliveries
• Support basic documentation and filing tasks
• Assist in office coordination and daily operations

Office Coordination

• Liaise with internal teams (Admin, Security, Housekeeping) for smooth operations
• Monitor reception area cleanliness and organization
• Ensure all front desk supplies are well-stocked

Customer Service

• Provide accurate information to employees and visitors
• Handle complaints or concerns professionally and escalated when necessary
• Ensure professional front desk operations by welcoming visitors, managing registrations, and maintaining a positive first impression at all times.

Additional Responsibilities

• Coordinate meeting room bookings and ensure rooms are properly prepared, clean, and ready for use.
• Manage incoming and outgoing mail, deliveries, and documents, ensuring accurate recording and timely distribution.
• Maintain an organized, clean, and presentable reception area at all times, coordinating with housekeeping and security when necessary.
• Ensure proper visitor access control by following company security procedures and coordinating with building administration when required.
• Maintain accurate records and documentation, including visitor logs, delivery records, and administrative tracking systems.
• Provide administrative support for daily office operations and assist with ad hoc tasks as assigned by the Admin team.
• Ensure compliance with company policies, SOPs, and service standards in all front desk and administrative activities.
• Demonstrate strong customer service, professionalism, and adaptability in handling various situations, including high visitor volume and urgent requests.

Qualifications and Experience

• Bachelors degree in Business Administration or related field (preferred)
• At least 12 years of experience in receptionist / admin role
• Strong communication and interpersonal skills