A leading corporation in the Philippines is seeking a Front Desk and Customer Service representative. The successful candidate will welcome and assist visitors, maintain a professional reception area, and provide vital administrative support. Ideal applicants should possess a Bachelor's Degree in Business Administration or related fields, have proven experience in customer-facing roles, and proficiency in Microsoft Office. This position requires strong organizational skills, a customer-oriented mindset, and the ability to multitask effectively.
Qualifications
Bachelor's Degree in Business Administration, Office Management, or related course.
Proven experience in a receptionist, administrative or customer-facing role.
Proficiency in Microsoft Office applications.
Excellent communication and interpersonal skills.
Strong organizational skills and ability to multitask.
Responsibilities
Welcome and assist visitors and clients professionally.
Maintain the reception area to be clean and organized.
Provide general information and direct inquiries.
Monitor and replenish office supplies and equipment.
Assist in hotel and flight bookings and coordination of events.
Skills
Excellent communication skills
Detail-oriented
Strong organizational skills
Customer-oriented mindset
Ability to multitask
Education
Bachelor’s Degree in Business Administration or related course
Tools
Microsoft Office (Word, Excel, PowerPoint)
Job description
Job Responsibilities
Front Desk and Customer Service
Welcome and assist visitors and clients in a professional and courteous manner
Maintain the reception area - clean, organized and presentable
Provide general information and direct inquiries to the appropriate personnel or department
Administrative Support
Monitor and replenish office and pantry supplies and office equipment
Maintain and organize files, records and documents
Assist in hotel and flight bookings
Assist in coordination of meetings, events and basic logistics as requested
Office Operations
Liaise with maintenance of the building and third party provider to ensure smooth office operations
Assist other administrative staff with special tasks or projects as assigned
Uphold confidentiality of sensitive information
Job Qualifications
Bachelor’s Degree in Business Administration, Office Management and/or related course
Proven experience in a receptionist, administrative or customer facing role
Proficiency in Microsoft Office (Word, Excel and PowerPoint)
Excellent communication and interpersonal skills
Professional appearance and customer-oriented mindset
Strong organizational skills and ability to multitask
Friendly, welcoming and professional demeanor
Detail-oriented and able to prioritize tasks
Ability to work both independently and as part of a team