Receptionist (Administrative Support)

APPEN SERVICES PHILIPPINES; Bacoor; On-site; PHP 201,000 - 290,000; Full time

Job summary

APPEN SERVICES PHILIPPINES is seeking a friendly receptionist/office assistant to manage front-desk operations and provide vital admin support.

You will greet visitors, answer calls, coordinate meetings, assist with mail and documents, and help with onboarding and office logistics. Proficiency in MS Office and strong English communication are required.

Qualifications

• 1–2 years of experience as receptionist or office assistant.
• Corporate/office setting experience is a plus.
• Proficient in MS Office applications.
• Excellent written and verbal English.
• Professional, courteous and customer-focused.
• Strong organizational and multitasking abilities.
• Discreet handling of confidential information.

Responsibilities

• Front desk & visitor management and first point of contact.
• Greet visitors, manage sign-in, and coordinate meeting rooms.
• Handle calls, emails, inquiries and escalate when needed.
• Provide day-to-day administrative support to staff.
• Receive, sort, and distribute mail, documents, deliveries.
• Maintain basic office records and trackers, assist in reports.
• Monitor office supplies and coordinate with suppliers.
• Support onboarding/offboarding logistics and interview scheduling.
• Assist in internal events and office activities.
• Maintain reception area cleanliness and basic security procedures.

Skills

Front desk operations

English communication

Microsoft Office

Organizational skills

Multitasking

Discretion

Customer service

Attention to detail

Tools

Microsoft Office

Job description

This role is responsible for managing front-desk operations, performing routine administrative tasks, and supporting daily office activities. It plays a key part in maintaining a professional office environment and ensuring smooth coordination among employees, visitors, and service providers.

Key Responsibilities

Front Desk & Visitor Management

• Serve as the first point of contact for all office visitors and candidates

• Greet visitors professionally and manage sign-in procedures

• Notify employees of visitor arrivals and coordinate meeting room usage

• Handle incoming calls, emails, and general inquiries, escalating as needed

Administrative & Office Support

• Provide day-to-day administrative support to the Administrative Assistant

• Receive, sort, and distribute mail, documents, and deliveries

• Maintain basic office records, logs, and trackers

• Assist in preparing simple reports, documents, and internal communications

Office Supplies & Coordination

• Monitor office and pantry supplies and report replenishment needs

• Assist in placing orders and coordinating deliveries with suppliers

• Track deliveries and report issues or shortages

Employee & HR Coordination Support

• Assist with onboarding and offboarding logistics (ID access, workspace setup, coordination schedules)

• Support interview scheduling and candidate arrival coordination

• Assist in internal events, meetings, and office activities

Office Environment & Security Support

• Help maintain cleanliness, order, and professional appearance of reception and common areas

• Support access card issuance and basic office security procedures

• Report facility or safety concerns to the Administrative Assistant

Other Duties

• Perform other administrative and support tasks as assigned

• Act as backup support for basic office operations during peak period

Qualifications & Skills

• Minimum 1–2 years of experience as a receptionist, office assistant, or in administrative support

• Prior experience in a corporate or office setting is an advantage

• Knowledge of front desk operations and basic office procedures

• Excellent written and verbal communication in English

• Professional, courteous, and customer-focused demeanor

• Strong organizational and multitasking abilities

• High attention to detail and dependable work ethic

• Discreet and responsible in handling confidential information

• Proficient in core Microsoft Office applications (Word, Excel, Outlook)