Receptionist

Height Realty, Inc.; Las Piñas; Sur place; PHP 240 000 - 360 000; Plein temps

Résumé du poste

Height Realty, Inc. in Metro Manila is seeking a capable Front Desk/ Sales Support professional to join our team. You will greet visitors, provide information about products and promotions, and coordinate with the Sales team to schedule appointments and follow-ups.

The role requires strong communication, organization, and customer service skills in a fast-paced environment. Proficiency in Microsoft Office and reliable documentation practices are essential.

Qualifications

• Bachelor’s degree in Hospitality, Business Administration, Marketing, Communications, or a related field is required.
• Prior experience in concierge, front desk, or sales support is highly preferred.
• Knowledgeable about company products/services and able to communicate effectively with clients.
• Excellent interpersonal, communication, and customer service skills.
• Highly organized, proactive, and detail-oriented.
• Ability to multitask and handle a fast-paced environment.
• Proficient in Microsoft Office and office communication tools.

Responsabilités

• Greet and assist clients, guests, and visitors in a professional and courteous manner.
• Provide front desk services, including guiding clients, answering inquiries, and offering detailed information about products, services, and promotions.
• Support the Sales team by coordinating client appointments, meetings, and follow-ups.
• Facilitate smooth communication between clients and the Sales team, ensuring timely and accurate responses.
• Maintain accurate logs of visitors, client interactions, and inquiries.
• Assist in preparing sales materials, presentations, and other documentation as needed.
• Ensure the front desk and reception area is organized, welcoming, and professional.
• Handle incoming calls, emails, and messages, directing them appropriately to the Sales team or other departments.
• Identify opportunities to enhance client experience and proactively assist the Sales team in client engagement.

Connaissances

Interpersonal communication

Customer service

Organization

Multitasking

Microsoft Office

Formation

Bachelor’s degree in Hospitality, Business Administration, Marketing, Communications, or a related field

Description du poste

Key Responsibilities

• Greet and assist clients, guests, and visitors in a professional and courteous manner.

• Provide front desk services, including guiding clients, answering inquiries, and offering detailed information about products, services, and promotions.

• Support the Sales team by coordinating client appointments, meetings, and follow-ups.

• Facilitate smooth communication between clients and the Sales team, ensuring timely and accurate responses.

• Maintain accurate logs of visitors, client interactions, and inquiries.

• Assist in preparing sales materials, presentations, and other documentation as needed.

• Ensure the front desk and reception area is organized, welcoming, and professional.

• Handle incoming calls, emails, and messages, directing them appropriately to the Sales team or other departments.

• Identify opportunities to enhance client experience and proactively assist the Sales team in client engagement.

Qualifications:

• Bachelor’s degree in Hospitality, Business Administration, Marketing, Communications, or a related field is required.

• Prior experience in concierge, front desk, or sales support is highly preferred.

• Knowledgeable about company products/services and able to communicate effectively with clients.

• Excellent interpersonal, communication, and customer service skills.

• Highly organized, proactive, and detail-oriented.

• Ability to multitask and handle a fast-paced environment.

• Proficient in Microsoft Office and office communication tools.