Front Desk Receptionists

NORA HAIR SALON CORP.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local beauty salon in Quezon City is seeking a front desk officer to manage customer inquiries, schedule appointments, and maintain a welcoming environment. Ideal candidates should have a diploma in a relevant field and 1-3 years of customer support experience. Strong skills in communication, organization, and Help Desk operations are essential. This position offers standard office hours with potential for extended hours during peak times.

Qualifications

• 1-3 years of experience in a front desk or customer support role.
• Excellent communication skills and a friendly demeanor.
• Professionalism and attention to detail.

Responsibilities

• Greet and welcome visitors in a friendly manner.
• Manage phone calls and direct inquiries to appropriate departments.
• Schedule and coordinate appointments and meetings.
• Maintain a clean and organized front desk area.

Skills

Proficiency in Help Desk operations

Strong time management skills

Organizational skills

Analytical skills

Scheduling expertise

Mastery of MS Office

Education

Diploma in a relevant field

Job description

Responsibilities

• Greet and welcome visitors in a friendly manner.
• Manage phone calls and direct inquiries to the appropriate departments.
• Schedule and coordinate appointments and meetings.
• Maintain a clean and organized front desk area.
• Handle incoming and outgoing mail and packages.
• Provide information about the organization and its services.

Qualifications

• Educational Qualifications: A diploma in a relevant field is required.
• Experience Level: Candidates should have 1-3 years of experience in a front desk or customer support role.
• Skills and Competencies: Proficiency in Help Desk operations, strong time management and organizational skills, aptitude for support, analytical skills, scheduling expertise, and mastery of MS Office.
• Responsibilities and Duties: Welcoming visitors, managing phone calls, scheduling appointments, and maintaining records.
• Working Conditions: Typical office environment with standard working hours and occasional extended hours during peak times.
• Qualities and Traits: Excellent communication skills, friendly demeanor, professionalism, attention to detail, and ability to multitask.