Receptionist

PlayTime Entertainment; Taguig; On-site; PHP 201,000 - 290,000; Full time

Job summary

PlayTime Entertainment is seeking a friendly Receptionist to be the first point of contact for visitors and clients. The role emphasizes professional communication, efficient handling of inquiries, and maintaining an organized front desk environment.

Responsibilities include greeting guests, directing them appropriately, managing calls and emails, and supporting various administrative tasks to ensure smooth day-to-day operations.

Qualifications

• Strong communication skills and professional demeanor.
• Ability to interact with visitors and clients politely.
• Capable of handling multiple tasks efficiently in a fast-paced environment.
• Attention to detail in data entry and document handling.
• Maintain confidentiality and discretion when dealing with information.

Responsibilities

• Welcome visitors and clients in a courteous and friendly manner. Direct them to the appropriate person or department.
• Handle incoming calls, emails, and inquiries promptly and professionally. Provide accurate information or direct inquiries to the relevant individual.
• Keep the reception area tidy and organized. Ensure a welcoming atmosphere for visitors.
• Coordinate appointments and meetings for staff members. Manage conference room bookings efficiently.
• Receive and distribute incoming mail and packages. Prepare outgoing mail and shipments as needed.
• Assist with various administrative tasks, including data entry, filing, and document preparation. Support other departments with clerical duties as required.
• Monitor inventory levels of office supplies and place orders as needed. Ensure adequate stock of essential items.
• Monitor access to the premises and issue visitor badges as necessary. Follow security protocols to ensure the safety of staff and visitors.
• Follow established company policies and procedures. Uphold confidentiality standards when handling sensitive information.

Skills

Customer service

Professional communication

Multitasking

Attention to detail

Discretion

Tools

MS Office

Phone systems

Job description

The Receptionist will be the first point of contact for visitors and clients, ensuring a positive experience and efficient operations within our organization. This role requires excellent communication skills, professionalism, and the ability to handle various administrative tasks effectively.

Responsibilities

• Welcome visitors and clients in a courteous and friendly manner. Direct them to the appropriate person or department.
• Handle incoming calls, emails, and inquiries promptly and professionally. Provide accurate information or direct inquiries to the relevant individual.
• Keep the reception area tidy and organized. Ensure a welcoming atmosphere for visitors.
• Coordinate appointments and meetings for staff members. Manage conference room bookings efficiently.
• Receive and distribute incoming mail and packages. Prepare outgoing mail and shipments as needed.
• Assist with various administrative tasks, including data entry, filing, and document preparation. Support other departments with clerical duties as required.
• Monitor inventory levels of office supplies and place orders as needed. Ensure adequate stock of essential items.
• Monitor access to the premises and issue visitor badges as necessary. Follow security protocols to ensure the safety of staff and visitors.
• Follow established company policies and procedures. Uphold confidentiality standards when handling sensitive information.

Requirements

• Strong verbal and written communication skills. Ability to interact professionally with visitors, clients, and colleagues.
• Friendly and approachable demeanor. Ability to provide exceptional customer service to visitors and callers.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment. Attention to detail is crucial.
• Familiarity with Microsoft Office suite (Word, Excel, Outlook). Experience with office equipment such as multi-line phone systems and printers is desirable.
• Maintain a professional appearance and conduct at all times. Handle confidential information with discretion and integrity.
• Ability to adapt to changing priorities and work well under pressure. Willingness to take on new tasks and responsibilities as needed.